Deposits:
60% of the total price is due and
payable with your authorization and agreement to purchase. Your final balance is due no later than 90 days
prior to the first day of your itinerary. We pay all vendors in advance
of your arrival and refunds are subject to their individual policies.
Payments may be made by personal
check or credit card. Please note that we strongly urge you to use a
credit card. Should something ever go wrong, most credit
card companies offer protection against failure to perform or in the case
of fraud. Paying in cash leaves you little recourse. See our
disclaimer below. Using a DEBIT or
CHECK CARD can amount to additional charges from your bank if your account
becomes overdrawn. Unlike regular credit cards that are declined when your
limit is reached, debit and check cards are often approved. Please make
sure you have sufficient funds in your account before authorizing use of
this type of card. All credit card charges are subject to a 4% processing
fee. This processing fee is NOT refundable.
Cancellations:
Accepted with full or
partial refunds upon receipt of your written notice to
cancel. All cancellations must be sent to our corporate offices and must
be in writing. No verbal cancellations are accepted. Our policy regarding
refunds is as follows:
a) 90% of all funds received
will be refunded to you if your notice of cancellation is received ninety
(90) or more days before the first day of your itinerary.
b) 60% of all funds received will be refunded to you if your notice of
cancellation is received in less than ninety (90) days AND more than
thirty (30) days before the first day of your itinerary.
c) No refund is guaranteed for ANY cancellation received with less than a
thirty (30) days notice of your wish to cancel. In all such instances a
individual consideration of any refund may only be made directly with the
General Manager and then only within the strict limitations of each individual
vendor's policy
Disclaimer: Leopard Trax has no recourse or control over individual vendor's policy and
by your written authorization to us and by your confirmed reservation, you
are bound by each vendor's specific policies. Each vendor has a different
cancellation policy thus defining the broad policy established by Leopard Trax.
Leopard Trax bears no responsibility for
refunds to clients by vendors. Refunds are issued by vendors directly to
Leopard Trax and only
according to their individual policy decisions. We have found through
experience that our vendors are very fair and honor their commitments and
your requests when properly notified and in accordance with their posted
cancellation policy. Once the refund has been received, Leopard Trax
will in turn credit your original credit card of record. If that
card has expired, a check refund will take the place of a charge credit.
